In a world where digital communication reigns supreme, it’s easy to see why many of us opt for the convenience of email over a phone call. But what are we losing in the process?
A recent quote from William Peake‘s dad really struck a chord with me and got me thinking about how it’s not just what we communicate, but also how that matters. He believed that if you can’t explain your position on the phone, you shouldn’t hide behind an email. To him, emails were like notes slipped under the door before the sender ran away.
He may be onto something. That got me thinking about the power of voice communication and how we seem to be avoiding it in professional practice today. There’s something unique about hearing someone’s voice, about the nuances and emotions that can’t be conveyed through text alone, and we need to nurture that experience.
So here are 5 reasons why You Should Pick Up the Phone
- Clearer Communication: Voice communication allows for tone, inflection, and emotion to be conveyed more effectively compared to written text, reducing the risk of misinterpretation or misunderstandings.
- Building Relationships: Hearing someone’s voice fosters a stronger sense of connection and rapport compared to exchanging emails. It humanises interactions and builds trust, especially in professional relationships where establishing rapport is crucial to providing a great service.
- Faster Resolution: Complex issues or discussions often require back-and-forth exchanges that can be time-consuming over email. Voice communication enables real-time dialogue, leading to quicker problem-solving and decision-making. Clients love this.
- Enhanced Collaboration: Voice calls facilitate dynamic discussions where ideas can be brainstormed, questions can be asked and answered immediately, and feedback can be provided in real-time. This promotes collaboration and innovation within teams, which is key to smooth professional services.
- Personal Touch: Voice communication adds a personal touch to interactions, making them more memorable and meaningful. Whether it’s expressing gratitude, providing encouragement, or delivering important news, the human voice conveys sincerity and authenticity that email lacks. We are human, after all.
At Platforum9, we’re all about embracing the power of the human voice. Our social audio app provides a platform for meaningful conversations, where ideas can be shared, questions can be answered, and connections can be made – all using your voice.
So, the next time you find yourself reaching for the keyboard, consider speaking instead. You might be surprised by the depth of connection and understanding that comes from a simple conversation!
What do you think?
